Client Support Manager
Reports to – Director of Operations
Department: Client Support
Type: Full Time
The Client Support Manager is responsible for developing process workflows for Client Support, designing employee development paths, ensuring success of each employee, and acting as a bridge between Client Support and the company. Additional responsibilities include interviewing and hiring; planning, assigning, and supervising work; appraising performance and resolving problems. This is a management level position, located in the Headquarters office (Rockville, MD).