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Client Results Specialist

About Us

DealerOn is a full service, Google certified, online marketing company that provides websites and digital marketing solutions to automotive dealerships across North America and Canada. We are a rapidly growing, company that has been named the Inc. 5000 fastest growing companies 3 years in a row and counting. Technology and innovation is front and center in our company, but it's the people here who are the core of our business. We pride ourselves on making coming to work not only challenging, but also enjoyable, with a “work hard, play hard” mentality. Our headquarters is headquartered in the Washington DC metro area, and we have a Digital Marketing branch in Grand Rapids. We only have limited available positions and are looking for the exceptional and unique individuals to complement our team.

Your Role

As a Client Results Specialist, you will work closely with DealerOn employees and customers to provide a remarkable user experience for each and every client of ours. We offer comprehensive training and provide you with the opportunity to hone not only your marketing skills, but also your expertise in areas like Google Analytics, SEO, SEM, and websites optimization. You will become an expert resource for both our customers and employees to turn to for assistance or advice.

Your goal will be to guide our customers to follow best practices for their website, and stand out from their competitors. While your primary contact with customers will be via phone and web, there will be some travel opportunities for conferences and face-to-face visits to clients. Knowledge in sales, SEO/SEM or analytics is preferred, but we will train the right individual who shows a hunger for learning and is willing to put their heart and soul (or blood, sweat, and tears) into the team. In exchange, DealerOn provides a fun, family-like office culture, good coffee, and invaluable digital marketing experience in the automotive industry. We offer competitive compensation, great benefits, and the opportunity to grow alongside our Client Results family. We need someone who is hardworking and passionate about helping our clients in the digital marketing world.

 

Job Duties & Responsibilities:

  • Establish and maintain customer relationships while always striving to improve results
  • Interface with internal departments to implement and deliver on client commitments
  • Suggest and sell digital marketing products and services that truly benefit our customers
  • Become a reliable, expert source of knowledge for our customers and other department
  • Assist with support requests

Position Requirements:

  • Professional experience in a client facing customer service environment
  • Organizational and communication skills
  • Superb attention to detail
  • Use of professional language in all verbal and written communications
  • Professional appearance and demeanor
  • Top-notch punctuality and exceptional attendance

 

DealerOn offers a number of benefits, including:

  • Health, life, vision, and dental insurance
  • 401K
  • Team and company-wide activities
  • Paid time off

 

**All applicants must include a cover letter stating why you feel you would be an exceptional and rare fit for DealerOn as well as a resume.**

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