Salesforce Administrator

Remote

Full Time

Business Solutions

Mid Level

Job Description:

The Salesforce Administrator at DealerOn is a strategic role responsible for architecting and automating complex business processes, ensuring the Salesforce ecosystem is optimized for efficiency and scalability. This position requires advanced technical expertise in Salesforce configuration, data management, and stakeholder engagement, with a strong focus on driving organizational effectiveness through a deep understanding of DealerOn’s business processes. This is a mid-level remote position.

Essential Functions:

Guide Salesforce-related initiatives, facilitating communication between cross-functional teams to ensure alignment with business goals aimed to further develop internal efficiencies.
Lead comprehensive assessments of organizational capabilities to identify areas for improvement, providing actionable insights and recommendations to enhance efficiency and effectiveness.
Customize Salesforce applications, including advanced object modeling, field configurations, record types, and page layouts, to meet dynamic business requirements.
Develop and maintain complex Flows, data integration tools, and APIs to ensure a seamless integration between Salesforce and other enterprise applications.
Collaborate with stakeholders to gather detailed requirements for new processes and initiatives, translating business needs into technical specifications and actionable plans.
Oversee support intake channels, ensuring timely resolution of issues and continuous improvement of user experience.
Liaise with stakeholders and leadership to communicate project progress, challenges, and opportunities, fostering a culture of transparency and collaboration.

Required Skills/Experience:

Salesforce Administrator certification.
3+ years of hands on, backend Salesforce Admin experience.
Expertise in utilizing advanced Salesforce features, including Flows, integration tools, APIs.
Experience in evaluating, implementing, and managing third-party applications from the AppExchange.
Firm grasp of Service Cloud, Sales Cloud, CPQ, Einstein Analytics, Data Cloud, Visualforce and Lightning components, dynamic forms and actions.
Experience with installed packages.
Customer service mindset.
Ability to prioritize business needs based on importance, urgency, or impact.
Excellent time management skills.

Preferred Skills/Experience:

Bachelor’s Degree in related field or equivalent experience.
Knowledge of Revenue Cloud Advance.
Senior Salesforce Admin certification.
Experience using and configuring integrations between Salesforce and various applications (Ex: NetSuite, HRIS systems, CMS systems).
Knowledge of business processes and IT project delivery methodologies, such as SDLC, agile methodology, the development of continuous integration, and the ability to effectively develop Salesforce app solutions.

#LI-Remote

The salary range for this position is $62,800 - $91,550.

The posted salary range for this position may be adjusted based on job-related factors permitted by law, such as experience and training; internal pay equity; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions.

This position is open to US residents only.

About Us:

We are an online marketing company providing website and agency services to automotive dealerships across North and South America. We are known for our cutting-edge products that streamline the car buying process and provide an experience both shoppers and dealers love. Our business model is working: we were recognized on the Inc. 5000 list of fastest growing companies six years in a row, expanding to over 30 manufacturer relationship, and over 5,000 dealer partners. We are proud of what our company has done, and it’s all due to the talented and diverse team we’ve been lucky enough to assemble.

Perks and Benefits:

Aside from the awesome people you will get to interact with on a daily basis, we offer a number of benefits, including:

Medical, dental and vision insurance
Company matched 401K plan
Flexible PTO + Sick Leave
6 weeks paid Parental Leave
8 Paid National Holidays
Company-paid basic Life Insurance
Voluntary supplemental Life Insurance
Voluntary long-term/short-term disability insurance
Voluntary Pet Insurance
Optional Healthcare/Dependent Care FSA Account

DealerOn is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We also participate in E-Verify (for more information, click here: E-Verify Participation and Right to Work). A successful candidate must pass a background check as a condition of joining the team.

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