Salesforce Administrator

Remote

Full Time

Business Solutions

Mid Level

Job Description:

The Salesforce Administrator, at DealerOn, is a multidimensional position responsible for automating complex business processes, making sure the system is clean and efficient and monitoring new releases. The Salesforce Administrator will perform system implementation and configuration. Additionally, the Salesforce Administrator will create reports, dashboards, and processes to continuously monitor data quality and integrity. They will also be responsible for gathering and documenting project and request requirements. This is a mid-level remote position, reporting to our Headquarters office (Rockville, MD).

Essential Functions:

Oversee Salesforce-related initiatives by facilitating, monitoring, coordinating, and communicating the expectations for successful development of the department’s services.
Lead and conduct ad hoc organizational capability assessments to improve effectiveness as required or requested.
Create and maintain list views, reports, and dashboards.
Customization of Salesforce apps, objects, fields, record types, and page layouts.
Build and maintain workflow rules.
Manage organization wide defaults.
Ensure proper user maintenance to include permissions and role hierarchy.
Security and data management.
Gather requirements for new processes with stakeholders.
Train new users on using Salesforce.
Monitoring of support intake channels.
Communicate effectively with stakeholders and leadership.

Required Skills/Experience:

Salesforce Administrator certification required.
3+ years of SFDC admin experience.
Ability to effectively utilize workflows, process builder, and data integration tools.
In-depth understanding of customization options within Salesforce.
Comprehensive knowledge of Salesforce platforms, Service Cloud, Sales Cloud, CPQ, and Pardot to develop Salesforce solutions.
Customer service mindset.
Ability to prioritize business needs based on importance, urgency, or impact.
Excellent time management skills.

Preferred Skills/Experience:

Bachelor’s Degree in related field or equivalent experience.
Knowledge of Internet and Security technologies to integrate data between systems, and applications.
Knowledge of Salesforce App Cloud, Lightning, and Mobile Application Platforms.
Experience using and configuring JIRA and connection to Salesforce.
Knowledge of business processes and IT project delivery methodologies, such as SDLC, agile methodology, the development of continuous integration, and the ability to effectively develop Salesforce app solutions.

#LI-Remote

The salary range for this position is $62,800 - $120,300

The maximum range shown represents your earning potential with DealerOn for the life time of the role.

The posted salary range for this position may be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions.

This position is available in various US locations; however, it is not open to residents of…

Alabama (AL), Alaska (AK), Arkansas (AR), California (CA), Colorado (CO), Connecticut (CT), Delaware (DE), Hawaii (HI), Idaho (ID), Indiana (IN), Iowa (IA), Kansas (KS), Kentucky (KY), Louisiana (LA), Maine (ME), Massachusetts (MA), Mississippi (MS), Missouri (MO), Montana (MT), Nebraska (NE), New Hampshire (NH), New Jersey (NJ), New Mexico (NM), New York (NY), North Dakota (ND), Oklahoma (OK), Rhode Island (RI), South Dakota (SD), Vermont (VT), Wisconsin (WI), and Wyoming (WY).

About Us:

We are an online marketing company providing website and agency services to automotive dealerships across North and South America. We are known for our cutting-edge products that streamline the car buying process and provide an experience both shoppers and dealers love. Our business model is working: we were recognized on the Inc. 5000 list of fastest growing companies six years in a row, expanding to over 30 manufacturer relationship, and over 5,000 dealer partners. We are proud of what our company has done, and it’s all due to the talented and diverse team we’ve been lucky enough to assemble.

Perks and Benefits:

Aside from the awesome people you will get to interact with on a daily basis, we offer a number of benefits, including:

Medical, dental and vision insurance
Company matched 401K plan
Flexible PTO + Sick Leave
6 weeks paid Parental Leave
8 Paid National Holidays
Company-paid basic Life Insurance
Voluntary supplemental Life Insurance
Voluntary long-term/short-term disability insurance
Voluntary Pet Insurance
Optional Healthcare/Dependent Care FSA Account

DealerOn is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We also participate in E-Verify (for more information, click here: E-verify Participation and Right to Work).

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All applicants are considered for all positions without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, citizenship or immigration status or any other protected classification, in accordance with applicable federal, state, and local laws. By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its employees. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring reasonable accommodations to complete the application and/or interview process should contact the Recruiting team: [email protected].

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I attest with my signature below that I have provided true and complete information on this application, which includes my resume. I authorize investigation of all statements contained in this application for employment as may be necessary in arriving at an employment decision. This application for employment will be considered active for up to 60 days. I understand that neither this document nor any offer of employment from the employer constitute an employment contract unless a specific document to that effect is signed by the employer and employee in writing. If hired, I understand that false or misleading information given in my application or interview(s) may result in loss of employment. I understand that I am required to abide by all rules and regulations of the employer. I understand, also, that outside employment that interferes with my job performance during the core working hours of my role at DealerOn is not permitted.

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